This Agreement (“Contract”) sets forth the terms and conditions governing the sale, payment, cancellation, and modification of tour packages offered by DMC Turquia LLC (“Company”). By booking a tour package or entering into a partnership agreement, the client or partner (“Client”) agrees to the following comprehensive provisions:
1. Payment Terms
1.1 Deposit Requirements
FIT Bookings: A 50% deposit is required at the time of confirmation.
Group Bookings (30+ Pax): A 30% deposit is required to secure group blocks, exclusive allotments, and specialized guides.
1.2 Final Payment
For both FIT and Group bookings, the remaining balance must be paid in full no later than exactly 30 days prior to arrival. Failure to remit payment by this deadline shall result in automatic cancellation of the reservation and forfeiture of the deposit
Last-Minute Bookings (15 days or fewer prior to arrival): Bookings made within 15 days or fewer prior to arrival require 100% upfront payment on the confirmation date. These are fully protected with a cash refund or open-date credit guarantee if unfulfilled due to provider failure .
1.3 Accepted Methods of Payment
All payments must be settled through our Secure Payment Gateway available at dmcturquiallc.com or official designated banking channels of DMC, supporting major credit cards and encrypted wire transfers.
All rates are quoted in USD (unless specified otherwise) and are net/non-commissionable
2. Cancellation Policy
Cancellations must be submitted in writing and are subject to the following graduated schedule based on updated B2B and operational standards:
46+ days prior to arrival: Full refund minus a nominal administrative fee (≤ 5%).
45–31 days prior to arrival:25% of the total package price is forfeited as a cancellation fee.
30–16 days prior to arrival:50% of the total package price is forfeited as a cancellation fee.
15 days or fewer prior to arrival, or No-Show:100% cancellation fee applies, subject to waiver if luxury suppliers issue fee-free waivers.
2.1 Group Bookings Cancellation:
Specific cancellation schedules will be outlined in each individual group contract, reflecting the strict policies of our luxury hotel, private yacht, and exclusive service partners.
2.2 Company-Initiated Cancellation:
In the event the Company cancels a tour (excluding Force Majeure), the Client shall receive a 100% full refund of all amounts paid to us. The Company is not responsible for any incidental expenses, such as non-refundable flights or visas, incurred by the customer.
3. Changes & Modifications
Client Requested Changes: Any reasonable itinerary enhancements, changes to dates, itineraries, or participant names are subject to availability. Changes requested within 14 days of arrival may incur an administrative fee of up to $50 plus any direct costs passed on by luxury vendors.
Credits & Vouchers: At the Company’s sole discretion, flexible open-date travel credits or vouchers may be issued in lieu of cash refunds.
4. Third-Party Suppliers & Force Majeure.
Third-Party Policies: Certain portions of travel (e.g., non-refundable flight tickets, specific hotel rates) are subject to third-party provider policies. Any additional non-refundable costs imposed by them will be deducted from your refund. Intermediary liability is limited as DMC acts as an elite intermediary.
Force Majeure: We are not liable for cancellations or delays caused by events beyond reasonable control, including "Acts of God", natural disasters, government-enforced travel bans, severe airspace closures, epidemics, pandemics, war, civil unrest, or sudden security emergencies. In such cases, clients are entitled to a full cash refund or a flexible open-date travel credit without penalty, excluding non-recoverable out-of-pocket supplier expenses actually incurred.
Travel Insurance: Mandatory comprehensive international travel insurance is strongly advised for all participating travelers.
5. Refund Process
Once approved, refunds will be processed back to the original payment method.
Refunds typically take 5 to 10 business days to appear on your statement.
All refunds are issued in USD. The Company is not responsible for exchange rate fluctuations or foreign transaction fees.
6. Unused Services
No refunds will be provided for "no-shows" or unused portions of a trip (e.g., missed hotel nights or tours) once travel has commenced.
7. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey and international commercial standards (with alignment to the State of Wyoming, United States of America for corporate operations). Any legal disputes shall be submitted to the competent courts of Istanbul, Turkey.
DMC Turquia LLC
30 N Gould St # 62449 Sheridan, WY 82801
24\7 Whatsapp +90 543 252 21 10
Turkey Office: Maden Mah. Mahmut Nedim Doral Sok. No:1 Daire: 7 Büyükada/Istanbul, Türkiye
Copyright © 2026 DMC Turquia LLC - All Rights Reserved.
support@dmcturquiallc.com