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TRAVEL SERVICE AGREEMENT

B2B Travel Service Agreement

DMC Turquia LLC 

Parties

This B2B Travel Service Agreement (the "Agreement") is entered into between:

DMC Turquia LLC, a limited liability company registered in the State of Wyoming, USA (Filing ID: 2026-001911995), registered office at 30 N Gould St # 62449, Sheridan, WY 82801, USA, with an office in Turkey at Maden Mah. Mahmut Nedim Doral Sok. No:1 Daire: 7, Büyükada, Istanbul, Türkiye (the "Company"); and

[Partner legal name], a [travel agency / tour operator / consultant / event planner] registered in [country] under [registration or license number] (the "Partner").

The Company and the Partner are each a "Party" and together the "Parties".

1. Nature of This Agreement

1.1 This Agreement governs the sale of destination management services in Turkey by the Company to the Partner for resale to the Partner's own clients. It is a business-to-business agreement. The Company contracts with the Partner only, and the Partner remains responsible for its own relationship with its clients (the "Travelers").

1.2 "Services" means the services described in a written quotation or itinerary confirmed by both Parties (a "Confirmed Booking"), which may include ground transportation, guiding, accommodation arrangements, private cruises and yacht charters, destination weddings, MICE and incentive programs, wellness and yoga retreats, and related services in Turkey.

1.3 Each Confirmed Booking forms part of this Agreement. If a Confirmed Booking contains terms that differ from this Agreement for that booking only (for example, special supplier cancellation terms), the Confirmed Booking prevails.

2. Role of the Company and Delivery of Services

2.1 The Company is the contracting party for the Services in each Confirmed Booking and is the Partner's single point of contact and accountability for them.

2.2 The Company delivers the Services in Turkey through independent suppliers it selects, including local partner agencies holding Group A TÜRSAB licenses and the professional liability insurance required under Turkish Law No. 1618, as well as hotels, carriers, yacht owners, venues, and guides (the "Suppliers"). Suppliers are the Company's subcontractors and not the Partner's. The Company is responsible to the Partner for arranging and supervising the Services, as set out in Section 8.

2.3 The Company does not own or operate airlines, hotels, or similar independent carriers and venues. For services that those independent providers perform under their own terms and applicable international conventions, the Company's responsibility is as stated in Section 8.3.

2.4 The Company may replace a Supplier or substitute accommodation, vehicles, vessels, or venues with equivalent or higher standard when reasonably necessary, and will inform the Partner as soon as practicable.

3. Verification of Licensing and Insurance

3.1 On the Partner's written request and after the Parties have signed a mutual non-disclosure agreement (or accepted Section 5 of this Agreement), the Company will provide: (a) redacted copies of the TÜRSAB license and professional liability insurance of the Supplier(s) delivering the Services, showing license class, validity, and coverage; (b) a written statement that the Company is responsible to the Partner for the contracted Services; and (c) its Wyoming registration documents and billing details.

3.2 The identity of the Company's Suppliers is confidential business information and is protected under Section 5.

4. Quotations, Booking, and Payment

4.1 Quotations. Quotations are valid for [7] days unless stated otherwise and are subject to availability. A booking is confirmed only when the Company has issued a written confirmation and received the deposit below.

4.2 Deposit. The deposit is 50% of the total price for individual (FIT) bookings and 30% for group bookings, unless the Confirmed Booking states otherwise.

4.3 Final payment. The balance is due no later than 30 days before arrival. For bookings made within 15 days or less before arrival, 100% payment is due immediately upon confirmation.

4.4 Last-minute protection. If the Company is unable to deliver confirmed Services in a last-minute booking because of Supplier failure, the Company will first offer comparable alternative Services, and if that is not possible, will refund the unperformed portion in cash or, at the Partner's choice, issue an open-date credit.

4.5 Payment methods and currency. Payments are made in USD (or the currency stated in the Confirmed Booking) by bank wire or card through the Company's official payment channels shown on dmcturquiallc.com or in the Company's written invoice. The Partner bears its own bank and transfer charges and the Company bears its own. The Company will never ask for payment to a personal account. The Partner should verify any change of bank details with the Company by phone or through a known email before paying.

4.6 Prices. Rates are net and non-commissionable unless stated otherwise. Before the final payment is received, prices may change due to currency fluctuations or Supplier price increases, and the Company will notify the Partner in writing. After the Partner has paid the full price, the price will not increase, except for new government taxes or fees imposed after payment, which the Company will pass on at cost.

4.7 Late payment. If payment is not received by the due date, the Company may, after written notice, release or cancel the booking and apply the cancellation fees in Section 6.

5. Confidentiality and Non-Circumvention

5.1 Confidential information. "Confidential Information" includes the identity and contact details of the Company's Suppliers, net rates, itineraries, program designs, and any other non-public business information of the Company. The Partner will use Confidential Information only to perform this Agreement, will not disclose it to anyone other than its employees and advisers who need it and are bound by confidentiality, and will protect it with reasonable care.

5.2 Non-circumvention. For the duration of this Agreement and [24] months after the Partner's last Confirmed Booking, the Partner will not, directly or through an affiliate or third party: (a) contract with, pay, or arrange services directly with any Supplier that the Partner first learned of through the Company, for services of the kind provided under this Agreement in Turkey; or (b) induce a Supplier to stop working with the Company, in each case without the Company's prior written consent.

5.3 Incidental discovery. If the Partner discovers a Supplier's identity by other legitimate means, such as a public listing or the Supplier's own marketing, the Partner will not use that knowledge to bypass the Company for any program, itinerary, or Traveler that the Company introduced or quoted.

5.4 Remedy. If the Partner breaches this Section 5, the Partner will pay the Company a contractual penalty of 50% of the total value of the transaction concluded in breach, or USD 25.000 per breach, whichever is higher, without limiting the Company's right to injunctive relief and to claim additional proven damages. The Parties agree the penalty is a reasonable pre-estimate of loss.

5.5 The Company's undertakings. The Company will keep the Partner's Traveler data and client identities confidential, will not market its own services or those of its Suppliers directly to the Partner's Travelers, and will operate on a white-label basis: its field teams, documents, and vouchers will carry the Partner's branding where agreed.

5.6 Section 5 survives termination of this Agreement.

6. Cancellation and Refunds

6.1 Cancellations must be sent in writing by email to support@dmcturquiallc.com and take effect on the date the Company receives them. Cancellation fees are calculated on the total package price as follows:

  • 46 or more days before arrival: full refund, less an administrative fee of up to 5%.
  • 45 to 31 days before arrival: 25% cancellation fee.
  • 30 to 16 days before arrival: 50% cancellation fee.
  • 15 days or fewer before arrival, or no-show: 100% cancellation fee, reduced to the extent the Suppliers waive or refund their own charges, in which case the Company will pass the benefit to the Partner.

6.2 Certain services, including private cruises and yacht charters, weddings, events, peak-season stays, and non-refundable air or rail tickets, may be subject to stricter Supplier cancellation terms. These will be stated in the quotation or Confirmed Booking and apply instead of Section 6.1.

6.3 Refunds are paid within [30] days of the Company's confirmation, to the original payer in the original currency. Non-recoverable costs already incurred or imposed by Suppliers will be deducted and documented on request.

6.4 Changes to a Confirmed Booking (dates, names, or services) are subject to availability and to any resulting Supplier charges. The Company will tell the Partner the cost before making the change.

7. Partner Responsibilities

7.1 The Partner will provide accurate Traveler information (names matching passports, dates, dietary and medical needs) and is responsible for the consequences of incorrect information.

7.2 The Partner is responsible for ensuring that each Traveler holds a valid passport, any required visa or e-visa, and required health documents. The Company may provide general information but is not responsible for entry decisions made by authorities.

7.3 The Partner will ensure that each Traveler carries comprehensive travel insurance covering medical emergencies, cancellation, and baggage loss, and acknowledges that the Company is not liable for losses that such insurance would have covered.

7.4 The Partner is responsible for its own contracts with Travelers, including compliance with the consumer protection, package travel, and insurance laws of its own jurisdiction, and for communicating the cancellation terms of this Agreement to its Travelers.

8. Responsibility and Liability

8.1 The Company is responsible to the Partner for the proper arrangement and delivery of the Services in each Confirmed Booking, including for the acts and omissions of the Suppliers it selects, to the extent they cause a failure to perform the Services as confirmed.

8.2 If the Services are not performed as confirmed, the Company will, at its choice and as quickly as reasonably possible, (a) correct the problem, (b) provide an alternative of comparable standard, or (c) refund the affected portion of the price.

8.3 For air, rail, and other carriage and for accommodation operated by independent providers, the providers' own terms and applicable international conventions govern their liability to Travelers. The Company will assist the Partner and the Travelers in making claims and will pass on any compensation it receives.

8.4 The Company is not liable for losses caused by the Partner, the Travelers, or events outside its reasonable control (see Section 9), or for indirect, consequential, or lost-profit losses, to the extent permitted by law.

8.5 The Company's total liability for a Confirmed Booking is limited to the amounts the Partner paid for the affected Services, except where liability cannot be limited under applicable law, including for intent or gross negligence, and for death or personal injury caused by the Company's fault.

8.6 Claims must be reported to the Company in writing as soon as possible during the program, so the Company can resolve the problem on site, and no later than [14] days after the end of the Services. The Company will respond within [14] days.

9. Force Majeure

9.1 Neither Party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics and pandemics, government travel restrictions, airspace closures, strikes, and sudden security emergencies.

9.2 If a Confirmed Booking cannot be performed because of such an event, the Company will, at the Partner's choice, issue a refund or an open-date credit valid for [24] months, after deducting only non-recoverable costs actually incurred or charged by Suppliers, which the Company will document on request.

10. Payment Disputes and Chargebacks

10.1 If the Partner disputes a charge, it will first notify the Company in writing at support@dmcturquiallc.com within [14] days of the charge or of the end of the Services, giving details, and the Parties will try in good faith to resolve the dispute within [30] days.

10.2 To the extent permitted by law, the Partner will not initiate a chargeback or payment reversal for Services that were performed, or for cancellations governed by Section 6, before following 10.1. If the Partner does so, it will reimburse the Company for the amount reversed and for the bank fees and reasonable costs of contesting the reversal, without limiting any rights the Partner has under mandatory law.

11. Data Protection

Each Party will process Traveler personal data only as needed to perform this Agreement, protect it with appropriate security measures, and comply with the data protection laws that apply to it, including, where relevant, Turkish Law No. 6698 (KVKK) and the GDPR. The Partner confirms that it is entitled to share Traveler data with the Company for this purpose.

12. Term and Termination

12.1 This Agreement starts on the effective date and continues for [12] months, renewing automatically for further [12]-month periods unless either Party gives [60] days' written notice.

12.2 Either Party may terminate immediately by written notice if the other commits a material breach and, where it can be remedied, fails to remedy it within [14] days of notice, or becomes insolvent. Termination does not affect Confirmed Bookings already made, accrued payment obligations, or Sections 5, 8, 10, and 13, which continue to apply.

13. Governing Law and Disputes

13.1 This Agreement is governed by the laws of the Republic of Turkey.

13.2 The Parties will first try to resolve any dispute through good-faith negotiation for [30] days after written notice. If unsuccessful, the courts and enforcement offices of Istanbul have exclusive jurisdiction. [Optional alternative: disputes will be finally resolved by arbitration under the rules of the Istanbul Arbitration Centre (ISTAC), seat Istanbul, in English.]

13.3 Nothing in this Section prevents either Party from seeking urgent injunctive relief from any competent court to protect Confidential Information or to enforce Section 5.

14. General Terms

14.1 Notices. Notices must be in writing and sent by email to the addresses in this Agreement, with confirmation of receipt, or by courier.

14.2 Entire agreement. This Agreement and the Confirmed Bookings are the entire agreement between the Parties on their subject matter and replace earlier discussions. Amendments must be in writing and agreed by both Parties.

14.3 Assignment. The Partner may not assign this Agreement without the Company's written consent.

14.4 Severability. If any provision is found invalid or unenforceable, the rest of the Agreement continues, and the Parties will replace the provision with a valid one that is as close as possible to its intent.

14.5 Language and electronic acceptance. This Agreement is made in English, which prevails over any translation. The Parties may sign it electronically. The Partner also accepts it by paying the first deposit under a Confirmed Booking after receiving it.

Signatures

DMC Turquia LLC Name: Necati Karakaş Title: [Manager / Founder] Signature: ____________________ Date: ____________________

[Partner legal name] Name: ____________________ Title: ____________________ Signature: ____________________ Date: ____________________

Contact

DMC Turquia LLC, 30 N Gould St # 62449, Sheridan, WY 82801, USA 

Turkey office: Maden Mah. Mahmut Nedim Doral Sok. No:1 Daire: 7, Büyükada, Istanbul, Türkiye 

Email: support@dmcturquiallc.com | info@dmcturquiallc.com 

WhatsApp (24/7): +90 543 252 2110

Blue circular logo for DMC Turquia LLC in Wyoming.
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DMC Turquia LLC

30 N Gould St # 62449 Sheridan, WY 82801 USA

24\7 support@dmcturquiallc.com

Copyright © 2026 DMC Turquia LLC - All Rights Reserved.

DMC Turquia LLC | B2B Turkey DMC

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